Privacy Policy

Information on the processing of personal data in accordance with Spanish Organic Law 15/1999 (LOPD), Regulation 1720/2007 and the EU General Data Protection Regulation (GDPR). You must accept the privacy policy before providing any data.

1. Data Controller

2. Purpose of Processing

Data from forms and emails is used to reply and provide the information requested. The security measures appropriate to the processing are applied.

3. Data Retention

Data is kept for as long as the business relationship lasts. It is then blocked solely to comply with legal obligations, and finally deleted.

4. Legal Basis

Processing is based on explicit consent given by ticking the acceptance box, or on contractual necessity for the provision of services.

5. Disclosure to Third Parties

Data is not disclosed to other entities except where required by law. The server is hosted by IONOS (Spain).

See their policy: https://www.ionos.es/ayuda/proteccion-de-datos/

6. User Rights

As a user, you have the following rights:

• Right to information
• Right of access
• Right to rectification
• Right to cancellation (erasure)
• Right to object
• Right to restriction of processing
• Right to data portability
• Right not to be subject to individual automated decisions

7. Exercising Your Rights

To exercise your rights, send a request to: [email protected]

The request must include:

• A copy of your ID card/passport or an electronic signature
• The content of your request and supporting documents
• Address, date and signature

Legal representatives must provide documents proving their authority.

8. Complaints

If you believe your rights have not been properly respected, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos):

https://sedeagpd.gob.es/sede-electronica-web/

9. Links to Other Websites

This policy applies only to data collected through mybonsai.app. We are not responsible for the privacy policies of external links.